When users pay for a subscription to an online platform, they expect it eliminate limitations or obstacles that exist in the free versions. We are talking about improvements such as priority in connection to servers, faster reception of content, better playback resolution of multimedia content and, above all, never see a single ad again.
At first it seemed that companies understood this, but greed got the better of them and little by little they began to include advertisements in some paid subscriptions. Netflix, Amazon, Disney+ and many others do it, but we didn’t imagine that YouTube would be next. That’s how things are if you have YouTube Premium and they show you adslet me tell you that you are not the only one this happens to.
The ads have arrived on YouTube Premium and it doesn’t appear to be a bug
For days, social networks and news portals have been focusing on the topic: users from all over the world support it They encountered advertisements despite having paid for YouTube Premium. This is complete nonsense, especially since the most important element of this subscription is precisely this: never see the ads!
Users have shared screenshots showing the ads being displayed, despite having paid a monthly subscription to avoid it. The worst thing is that it’s not just the ads that appear in the home feed, which are perhaps the least annoying. The complaints include pre-roll ads (before videos) and mid-roll ads (during a video).the ones we all hate to encounter because they interrupt playback.
Initially, some YouTube Premium users suggested that it might be a specific error. Meanwhile, even in Germany there was talk of a possible test of YouTube “Premium Lite”an experiment that is being done in that country. This is a cheaper subscription that would include advertisements, although to a lesser extent than the free version. The detail? It’s not just happening in Germany, but across the planet.
YouTube Premium is a subscription designed to skip ads on the platform, increasingly available in the free version. The other new features offered by this subscription are really small compared to those and few people are interested in them.
Now, Has Google said anything about this? We were investigating and will tell you in the next section what they said.
Through a thread in Redditone user posted an email YouTube sent him after he reported what happened to his premium subscription. In the message, the support team assures that “promotional ads may sometimes appear some promotions or limited-time offers”.
According to the agent, the appearance of the advert may be related to the user location, history and for being a very specific promotional campaign. Specifically, the reported ad is related to YouTube TV’s NFL Sunday Ticket, Does it make sense to show this to the user? Not according to the benefits of YouTube Premium, but if you subscribe to Sunday Ticket it could be justified.
Even so, this is just a specific case, as many premium users have reported find ads of all kinds. The team of TecniServiciosPro I contacted YouTube about this and spokespeople responded that it was difficult to identify the exact issue without the full context. They made it clear anyway YouTube Premium subscribers should not see ads pre-roll or mid-roll in no time.
Your advice? For now, contact the YouTube support team file a complaint and find a possible solution. However, things indicate that Google is reportedly carrying out a global test, tighten the rope of advertising to see if something like YouTube Premium Lite would work.
