If you have recently opened the official POCO page in Spain, or the app, you will probably have noticed that there is an important notification: a message that literally says “Notice of closure of POCO websites”. This generated some panic among fans of the brand, who were trying to get a little later or among those who receive support via the manufacturer’s website and app.
Does this mean that POCO will disappear or stop being sold in Spain as happened to Vivo, Realme, Motorola and other brands in Germany? The truth is, no, they won’t disappear. AS, what does it mean? We’ll tell you what will happen on the official POCO website and also with its application.
POCO will not disappear, Xiaomi is just reorganizing itself and this is what you should know
Through a press release published on the POCO websiteXiaomi has notified that they are reorganize itself to be able to offer a better service to its users and a much more unified experience of its brands.
Until now, POCO’s website and mobile app operated independently to those of Xiaomi and Redmi (who were together). This has somewhat limited purchasing, support, and other user experiences.as they had to move between platforms, as needed. Xiaomi noticed the problem and intervened. What did they do? Let’s summarize it in several points:
- Reposition all pages of products, personal center, reviews, customer service, after-sales and more from POCO from the domain po.co/es/ towards www.mi.com/es/.
- Repositions all the features and tools of the POCO Store within the Mi Store app.
And the dates? According to Xiaomi things will happen like this (for both the app and the website):
- Sales via the POCO website will cease starting October 21st 2024, so it will not be possible to place new orders.
- Data migration complete from the POCO website to that of Xiaomi will take place between 21 October and 12 December 2024.
- Starting December 12, 2024 will be all POCO products available on sale on the website www.mi.com/es/.
- Starting December 12, 2024, product reviews, customer service, a people center and more will be available. Obviously, on the Xiaomi website.
- On October 31, 2024, POCO websites will be closed.
Now, there is one last question that many of you will ask: What about coupons and POCO Points? We’ll answer that in the next section.
Your POCO points and coupons are safe, even if you won’t be able to use them for a while
If you have LITTLE Points in your account, know that you will not lose them with this migration. In principle, starting from October 21st you will not be able to obtain new or spend your POCO Points.
However, From December 12th they will be available again in your personal Xiaomi center. Obviously, will retain the same value and can be used under the same conditions. Likewise, from that date you will be able to earn new points.
And the coupons? More of the same, Xiaomi will eliminate active coupons on POCO platforms starting from October 21st. However, They can then be used on Xiaomi platforms starting December 12th.
