If you are here it is because you are definitely having Problems with your command Movistar Plus+. And negligent, you are not the only one who happens. Whether it’s a flash light flash, that the ignition / deactivation button does not work or that does not increase or low volume, we will explain what to do if the motistar command does not go.
The Movistar command does not work: all solutions
Here he will leave you a summary of the More common mistakes from the Movistar Plus+ command and how to solve them:
Light blue flash? Try to change the batteries
One of the most common causes for Movistar’s command is related to the appearance of A Flashing blue light This comes from the hole in which the command LED is located.
Well, this blue light that flashes is a sign that The batteries of the command are failing. That’s right, if your command has this flashing light means that the batteries were exhausted and this is what makes it work badly.
Well, what you should do to solve it is Replace the command batteries with new. When you do, the blue light should stop flashing and even control should start working properly. If this does not happen (or if this was not the problem), look at the next solution.
Restart the command and the decoder
If the previous solution has not worked for you, you have to try to restart the command and the decoder. For Restart the command You have to remove the rear cover and where the batteries go, there is a restoration button. Keep it down until a red light is lit, this will tell you that you have restarted the command correctly.
TO Restart the decoderPress the restoration button on the back of this device for a few seconds. After doing it, I should work without problems. Otherwise, continue reading the following solutions.
Doesn’t voice control work? Check that your deco is compatible
If you have the new Movistar command provided with the button “Aura” For voice control, but this does not work for you, there is something you need to know. And it is that this function It’s only compatible if you have the UHD decoder of Movistar. If you have an older decoder, it is not possible to use the voice control of the command.
Do you have the new Movistar Plus+Deco? So you just have to Press the Aura button (The microphone) and follow the instructions that will appear on the TV screen to complete the configuration of the vocal control.
The Volume Up / Down button does not work or lights the TV: test by activating the universal command
Now, if your command is new or if you have changed from TV and now the volume buttons or the ignition do not work, then it could be that You have not activated the universal command function. This is the one that allows the command not only to check the decoder, but also the TV.
To activate the universal command functionality of the Movistar command, what you should do is go to Adjustments> Universal send> activated. Here you have to choose the brand of your Smart TV and select among the HDMI -Cec or Infrared options to see which of these the ignition and volume buttons work.
Final solution: contact Movistar or buy a new command
Finally, if none of the previous solutions worked to solve the problems of the command, you will have to do it Contact the technical service From Movistar call 1002 or 1004. They will give you advice on what you should do with your command.
It is likely that if previous solutions do not work for you, it means that the command has a defect and Requires a replacement. Movistar technical service will tell you if they manage the new command. You can too Buy a new one for € 10 In the Movistar website.
And you… Could you solve the problem of your Movistar Plus+command?
