Fingerprint is one of the most convenient and secure ways to unlock your smartphone. However, some Xiaomi users have encountered the problem that the fingerprint option does not appear in the security settings. What to do when this happens?
In this article we will explain the causes and solutions of this failure, which can affect different Xiaomi models. Read on and learn how to restore fingerprint functionality on your device.
Why is the fingerprint option missing on my Xiaomi?
The problem of the fingerprint unlock option not appearing in the Xiaomi mobile settings (even though it has a fingerprint reader) has started to happen more frequently after the update to MIUI 13. The main affected mobile phone is Xiaomi 11 Lite which stopped showing the fingerprint option in the settings after updating to MIUI 13.2.2.
Although the Xiaomi 11 Lite is not the only company’s phone to suffer from this problem, it is the fingerprint scanner that has generated the most reports in this regard. And even after the update to MIUI 14, the problem continues to this day and Xiaomi still does not provide a proper solution.
In short, this is a bug caused by MIUI updates which means that many users cannot use the fingerprint reader on their device, even though this level of hardware is not a problem. However, the problem may occur because the sensor is damaged.
How to recover the fingerprint option on your Xiaomi mobile
If Xiaomi has a fingerprint sensor and the option to configure it is not visible in the settings, don’t worry. We will immediately explain how to solve this problem easily and quickly.
Update your Xiaomi
Maybe by the time you read this article, Xiaomi has released an update that fixes the root problem. So, the first thing you need to do is make sure your Xiaomi has the latest version of MIUI, the Android-based operating system used by this brand.
To do this, go to Settings > About phone > MIUI version and tap Check for updates. If one is available, download and install it by following the on-screen instructions.
Re-enable the fingerprint option
Is the fingerprint reader still not working? Check if it’s enabled in your Xiaomi settings this way:
Enter the Settings app. Choose passwords and security. Select Fingerprint Unlock. If it appears, enter your PIN or password to set up your fingerprint now, and you can use it to unlock the phone.
Reset the connection options
For some reason we don’t know, it has worked for some people to reset WiFi, mobile networks and Bluetooth to their default values to solve the invisible fingerprint on Xiaomi.
Of course, you should know that resetting network options will erase all connection-related settings, such as saved WiFi passwords, paired Bluetooth devices, or configured mobile networks. Therefore, we recommend that you make a backup copy of this data before proceeding.
Follow the steps below to reset network options on your Xiaomi.
Open the Settings app. Find the Connect and Share option. In this option, select Reset Wi-Fi, Mobile networks and Bluetooth. You will see several reset options including reset. You will see a warning that all network settings will be deleted. Click OK to confirm.
that’s all! Hopefully, this should fix your Xiaomi fingerprint problem. Remember that your previous configuration will be deleted, so you will need to reconfigure the Wi-Fi networks, Bluetooth devices, and mobile networks you used before.
Clear the cache and data of the security app
If your Xiaomi has already been updated, you have re-established the connection and the fingerprint option still does not appear, this function may be due to an error in the managed security application. To resolve it, you should clear the data and cache of this app as follows.
Go to Settings. Select Apps. Go to Applications Management. Find Security in the list and select it. Tap Storage. Click on Clear Data. Finally, click on Clear All Data and Clear Cache.
After doing this, restart Xiaomi and check if the fingerprint reader is now working. It’s also worth doing the same with fingerprint test and sensor test tool apps.
Delete Xiaomi credentials
Another possible solution to the loss of fingerprints on Xiaomi is to delete the credentials of your device. This completely removes all passwords and fingerprints you have set up, so it acts as a fingerprint reset.
To do this, simply go to settings and use the search engine to search for the Clear credentials option. Select this option, enter your password and accept the process.
Factory reset your Xiaomi mobile.
Did none of the above work? Well, the problem seems to be more serious than we thought. Therefore, a drastic solution must be applied: reset the device to factory settings. This will completely erase everything you have on your phone, so you should create a backup before proceeding.
Here is a step by step tutorial on how to factory reset Xiaomi mobile with MIUI. After doing this, the fingerprint should be visible again.
Take your mobile to technical service
The fingerprint still does not appear on your Xiaomi? So everything indicates that it is a hardware problem. This means that your smartphone’s fingerprint sensor is damaged and you need to replace it. This is not easy for a common user to do, so the best thing you can do is to take your mobile to a technical service where they can repair it.
We hope this article is useful for you to solve the fingerprint problem on your Xiaomi. If you have any questions or comments, you can leave them below and we will respond as soon as possible.
