Anyone who follows mobile news even moderately will know that Samsung screwed up in May. The company released an update that left thousands of Galaxy A23s as paperweights, wreaking havoc among its users. Fortunately, the brand took responsibility for this mistake and helped those affected free of charge.
The detail? No one imagined that something like this would happen just six months later. Yes, Samsung has pushed out a new update that breaks many of its phonesalthough in this case they are older. Do you want to know what they are? We’ll tell you below.
Galaxy S10, Galaxy Note 10 and some Galaxy M51 and A90 stop working after an update
Starting in October, Samsung has released an update to SmartThings Frameworkone of its most important system applications. With it, the company hoped to fix some bugs, improve features, and even add new features. Come on, normal in any update.
However, What the brand didn’t expect is that this update would cause problems with some of their cell phones.
According to several Reddit threads, as well as statements on forums and social networks, the update has thrown a critical error the Galaxy S10 familythe Galaxy Note 10 and some Galaxy M51 and Galaxy A90. Specifically, after the update, These phones reboot and are trapped in an infinite bootloopwithout being able to recover.
At the time of writing this article There was no formal solution to the error yet and Samsung also hasn’t made any statement about it. Users are the only ones who have found a way to reboot the operating system, but not many will like it.
The solution is Perform a full factory reset on the affected phonesTherefore users will lose all their data and settings on the go (if they don’t have backups). Also, since you cannot access the system, it is something that needs to be done from Samsung recovery mode.
We hope that in the next few hours Samsung offers an official and less drastic solution. However, we doubt that the second will happen, at least without having to contact an official technical service. On purpose, It would be nice if Samsung paid a little more attention to its updates, because twice in less than a year are more than enough.
Sources | Reddit (1) Yes (2)
