Report: 80% of adults help their parents with technology

As the digital world becomes the primary space in which many of our daily activities take place, from banking to healthcare, access to and understanding of technology becomes essential for people of all ages. However, Not all generational groups have the same level of comfort in using digital toolsand it is common for older adults to face challenges while navigating this environment.

A recent survey conducted by ExpressVPN reveals that a staggering 80% of adults in countries such as the US, UK, France, Spain and Italy regularly helps their parents or grandparents with technology problems. This study focused on understanding how different generations approach the digital world and the extent to which older adults depend on their children and grandchildren to understand and use devices and applications.

The generation gap in digital literacy

As technology advances, so does the gap between those born in the digital age and those who began using technology devices and services later in life. Even though today electronic devices and applications are more accessible than ever, a good portion of seniors continue to feel disconnected.

Among the most interesting results of the ExpressVPN survey stands out Spain is one of the countries where older adults report having less confidence in their ability to handle technology. Unlike respondents in countries like the United States and Italy, who reported feeling relatively comfortable with using technology, Spanish respondents tended to feel less prepared to tackle the digital world on their own.

The role of children and grandchildren as technical support

For older adults, tasks that seem simple to younger generations, such as downloading an app, setting up two-step authentication, or even downloading a VPN, can be complicated and frustrating. In these cases, Children and grandchildren become a kind of technical support for their parents and grandparents.. According to ExpressVPN findings, 80% of respondents say they have helped an elderly family member with a technology problem. The most common aids include:

1. Configuring new devices: From smartphones to computers, it’s common for seniors to ask for help with the initial setup of their devices.
2. Online safety: Many young family members help their parents or grandparents understand the importance of digital security, through practices such as creating strong passwords, using two-step authentication, and installing security software.
3. Understand applications and social networks: Messaging and social networking applications, which are intuitive for young people, can be a real challenge for older people. Respondents reported helping their older relatives use these platforms to stay connected on multiple occasions.
4. Updates and maintenance: Many older adults have difficulty keeping up with software updates, which may be necessary for device security. This is a crucial area where children can play a role by making sure their parents or grandparents’ devices are up to date and protected.

Recommendations to help older adults adapt to the digital world

Although children and grandchildren are willing to offer their help, they are there Strategies that can facilitate learning for older adults and build their confidence in using technology. Here are some practical tips:

1. Encourage consistent practice: Technology becomes less intimidating when you practice using it regularly. Encouraging older adults to do small daily tasks on their devices, such as texting or searching online, can boost their confidence.
2. Use video tutorials: Video tutorials are a powerful tool that allows seniors to follow the steps at their own pace. There are many platforms, such as YouTube, that offer step-by-step guides on using different apps and devices.
3. Develop a digital security routine: It is essential that seniors understand the importance of online safety. Teaching them to create strong passwords, recognize suspicious emails and be cautious when clicking on unknown links will reduce the risk of falling victim to scams.
4. Create a pressure-free learning environment: Patience is often key. For many older adults, frustration with a device they don’t understand can be a barrier to learning. Providing help in a relaxed environment and with patience will help reduce their technology anxiety.

Overcoming the fear of technology

Lack of familiarity with technology can make older adults frustrated and even scared when using digital devices. According to ExpressVPN’s survey, A common reason many older adults seek help is worry about making mistakes. which could damage your devices or compromise your online security. This fear can be reduced by showing them that technology is more manageable than it seems.

In a world moving rapidly towards digital, the gap in digital literacy between generations becomes more evidentand younger generations have an important role in helping their parents and grandparents bridge this gap. The results of the ExpressVPN study show how helpful the help of children and grandchildren can be make a big difference in the lives of older people, allowing them to use digital tools more safely and efficiently.