Roblox is an immensely popular platform, with a solid base of players who have been playing there for a long time. Therefore, it is very common that Many Roblox users do not remember the mail or the phone number with which their account were created. Losing access to your Roblox can be very frustrating, because not only greets the virtual objects for which you paid real money or efforts, but also precious friendships.
For your luck, there is A method to recover your Roblox account without mail or telephone, although the process may request patience And follow a series of steps. It will not be easy, but it can be reached. We have prepared a guide to help you in Roblox’s recovery process, then continue reading and do not hesitate to leave us a comment at the end if you need more assistance.
If you do not have the mail or phone, your only solution is to contact Roblox’s support
As you have certainly already realized, Roblox does not offer any option to recover an account without mail or telephone. It is necessary to have the password or at least one of these two methods to be able to unlock it. If you have absolutely nothing, Roblox makes it impossible to know if you are the true owner of the account or a computer crime that wants to steal it.
Therefore, The only solution in this situation is to contact Roblox’s technical support. In this way, you can explain your case to the game staff and will help you recover your account directly, but not before checking some tests that you confirm that you are the true owner of it.
To contact Roblox, just follow these steps:
- From your browser, go to Roblox support page.
- Write your username (that of your lost account).
- Then, Enter your name and then an e -mail you have access (It must not be associated with the account you want to recover, because it is only to receive the support answers).
- In “Details of the problem”, select the following:
- What device does the problem happen?: Choose anyone.
- Help categories: Hacked or I can’t access.
- Subcategory: Forgotten password.
- Description of the problem: provides all the necessary information so that you can recover your account. Do not focus on the explanation that you cannot access your account. Better to put all the information you check to be the owner of the account. For example: username, date you created the account, a previous password that memories, payment data, games of played games, robux balance, friends in your account, items you had, devices in which you played (PC, mobile, console, etc.) and until the last IP address you played.
- When you finish laying your problem and leave the table the tests of being the owner of the account where you want to recover, press Continue.
Now you have just Wait for the Roblox team to respond to your application. You will receive the answer by mail you have included in the previous form.
How long does it take Roblox’s support?
Roblox’s support usually responds within 1-2 days, even if it may take more time in case of high demand. However, Check the entrance tray of your and -mail regularly (including the spam folder) to see if you have received an answer. In case of not getting an answer in several days (a week or more), send a new request.
If Roblox’s support does not accept your application, Of them that you can prove to be the owner of the account in case they need more tests. If this does not work, I’m sorry to tell you that there are no more actions that can be conducted. You will have to do a Roblox account and start a new virtual life from scratch.
