If you urgently need a receipt for a product you purchased through Mercado Libre, but can’t find a room that allows you to access it, don’t despair! Finding a purchase receipt for a product through the Mercado Libre app is very easy.
Although Mercado Libre notifies you by e-mail when it is possible to download the purchase invoice, it does not always do so, so it is necessary to obtain it manually in certain situations.
It should be noted that companies and people selling new products through Mercado Libre are obliged to upload a purchase receipt, why? Because without it you can’t claim insurance or prove certain types of expenses.
Downloading a purchase receipt at Mercado Libre is very easy.
The steps to follow are very similar to what needs to be done to track a package shipment in Mercado Libre. Although we have made the following tutorial for the official app for Android and iOS, you can download it from your PC for receipt of purchase.
First, you need to open the Mercado Libre app that you have installed on your phone. In the forum to buy and sell the products in question, you must click on the three horizontal lines that appear on the upper left side of the screen. A menu will appear with several options, enter “My Purchases”. Search for the product you purchased and want to download the receipt. Scroll down the screen until you see the “Purchasing Information” section. There you should see the receipt uploaded by the person who sold you the product. You can save it on your phone just by clicking on the light blue option “Download Invoice”.
Finally, remember that this is the only method available to download a purchase receipt on Mercado Libre. Likewise, if you cannot find the product you purchased, you will need to view your purchase history in your Mercado Libre account.
