If you are here, it is probably because you made a purchase at Mercado Libre and for some reason, you want to cancel it. Well, for orders that you have already paid for, the platform provides a direct button to cancel the purchase. But things get complicated for purchases that haven’t yet been paid for, as the said button won’t show up.
But don’t worry, we’ve got a complete tutorial on how to cancel a Mercado Libre purchase, both for orders you’ve already paid for (in preparation/en route) and for purchases you haven’t yet paid for or declared. The shipment (waiting).
How to cancel a Mercado Libre purchase if I haven’t been paid (pending)
To cancel a Mercado Libre purchase that is in “pending delivery”, that’s still there. They did not pay us or disclose the delivery method.You just need to follow the following steps:
Enter Mercado Libre from the app or website, now go to the My Purchases section.Select the purchase you want to cancel here.
Select the I’ve decided not to buy option and then click Continue, rate the seller (we recommend choosing a neutral rating of “I have questions”) and write a brief description of why you’re canceling the purchase. Finally click continue and that’s it.
How to cancel a purchase in Mercado Libre that I have already paid for (in preparation / on the way)
Now, cancel the Mercado Libre purchase that is “in preparation/on the way”, that is, that You have already paid, it is very simple. And when the purchase is in this state, Mercado Libre offers a special button to cancel the order. Here we tell you how to use it:
From the app or website, enter Mercado Libre and go to the My Purchases section.Now select the purchase you want to cancel and choose the reason for canceling the purchase. We advise you to choose the right reason to avoid a problem with your reputation in Mercado Libre.
And you…have you already canceled your purchase at Mercado Libre?
