We are sorry to hear that you have lost your Samsung mobile phone, due to theft or loss. If you have already filed a complaint with the relevant authorities, the only thing you can do now is Lock your phone remotely so the person who owns it can’t access or use your information in any way.
Fortunately, Samsung has added a very useful feature to the One UI customization layer for this situation it will allow you to completely deactivate your Samsung mobile phone in the event of theft or loss. It is not very difficult to use it, especially if you follow the steps we show you below.
How to Lock Your Stolen Samsung Galaxy with SmartThings Find
SmartThings Find is Samsung’s exclusive service for finding and locking your lost or stolen devices. The only requirement to use it with your cell phone is that you have created and associated a Samsung account with it. If you’re sure your phone has a Samsung account associated with it, follow these steps to lock it:
- Open the page Find SmartThings.
- Continues Registration and do it with the same account associated with your phone.
- On the left side you will see a list that says “My devices«. There select your mobile phone.
- Once selected, you will see it on the map. The next thing to do is click on lost mode.
- Click Activate.
- Create a 4 to 8 digit PIN to use when you find your phone.
- If you hope to get it back, you can enter a phone number and message to appear on the lock screen.
- Finally, tap again Activate to confirm.
After doing this, your Samsung mobile will be completely locked and will not even be able to turn off. Whoever has it, You will only be able to see the lock screen which will contain your phone number and the message you left so they can return it to you. Now all we have to do is keep our fingers crossed that everything goes well.
How to block your stolen Samsung Galaxy with Google Find My Device
When using Android as the operating system, Samsung Galaxy phones are also compatible with Google’s “Find My Device” service which allows you to locate lost devices and lock them. Obviously, for this service to work, you must have associated a Google account with your mobile phone. Try it this way:
- Access the official website of Find my device.
- Sign in with the same Google account associated with your mobile phone.
- Once Google has located your phone, press Locking device to lock it with your PIN or password.
If this method didn’t work for you, you can also go to the Google Remote Lock website in which You just need to enter your Samsung Galaxy phone number to block it (yes, your mobile phone must have the “Remote Device Lock” setting turned on and be connected to the Internet).
