Unfortunately, it ends a rather useful episode in the way we interact with artificial intelligence. In a few weeks, precisely, starting from January 15, 2026, It will no longer be possible to use ChatGPT directly via WhatsApp.
This news, confirmed by OpenAI through an official press releasewas born as a consequence of a review of the policies and terms of service of the Meta messaging platform. We will therefore say goodbye to the convenience of asking questions and even sending voice messages to the chatbot without needing an OpenAI account.
This event marks a turning point for many users who had integrated this tool into their daily workflow within the app. But it’s not the end of the world. Find out more about what’s new and also What alternatives can you use instead of WhatsApp ChatGPT.
This is why ChatGPT will stop working on WhatsApp
The reason for this farewell is not a simple dispute between companies, but a strategic redefinition by Meta of the purpose of its platform. According to the company, generic chatbots, such as ChatGPT, Perplexity or Luziacan generate such a high volume of messages that it ends up overloading the systems.
The WhatsApp Business API, which is the gateway to these services, was not originally designed to deploy these types of massive AI assistants. Its main function, as Meta explains, is “It helps businesses offer customer support and send relevant updates”.
In other words, the channel is designed to more specific and controlled interactions between companies and their customers. Not for widespread and potentially unlimited use by artificial intelligence. This rule change affects the entire app, including both the standard and business versions, making it clear that the measure is global.
Meta AI: the alternative that remains on WhatsApp
While the news may seem like a setback, it doesn’t mean WhatsApp will remain without artificial intelligence. In fact, there is an alternative that will not only remain available, but it will be integrated more natively in experience (to no one’s surprise): MetaIA. This is precisely the artificial intelligence developed by Meta, the parent company of WhatsApp.
It’s natural that this is the case. It also has its advantages. Since this is an internal technology, Meta can do this optimize its operation within the infrastructure of your applicationsmanaging resources and support in a way that is not possible with external services.
There are also other alternatives to ChatGPT on WhatsApp, but since the withdrawal of Open AI is due to changes in the service’s policies, The same would be true for the rest of the AI external to the company..
Meanwhile, OpenAI advises its users migrate to the official ChatGPT app to continue taking advantage of all the features of your model. Those who want to maintain the convenience of an assistant within WhatsApp You will find the immediate and official solution in Meta IA that the platform itself offers to fill this gap.
